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Guy's Smart Service Blog

Guy's Smart Service Blog. A Fixed Operation performance coach's real world view on improving the bottom line! Wednesday, April 9, 2014. The Ultimate Service Manager-Part Two. In part two of The Ultimate Service Manager we will dive into the evaluation and form a plan of action. The key to an evaluation is not to get into what we call Analysis Paralysis! First and foremost, the most important part of this evaluation involves your employees. Do you review each employee's performance daily, weekly, monthly?

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Guy's Smart Service Blog. A Fixed Operation performance coach's real world view on improving the bottom line! Wednesday, April 9, 2014. The Ultimate Service Manager-Part Two. In part two of The Ultimate Service Manager we will dive into the evaluation and form a plan of action. The key to an evaluation is not to get into what we call Analysis Paralysis! First and foremost, the most important part of this evaluation involves your employees. Do you review each employee's performance daily, weekly, monthly?

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Guy's Smart Service Blog | smartservicetraining.blogspot.com Reviews

https://smartservicetraining.blogspot.com

Guy's Smart Service Blog. A Fixed Operation performance coach's real world view on improving the bottom line! Wednesday, April 9, 2014. The Ultimate Service Manager-Part Two. In part two of The Ultimate Service Manager we will dive into the evaluation and form a plan of action. The key to an evaluation is not to get into what we call Analysis Paralysis! First and foremost, the most important part of this evaluation involves your employees. Do you review each employee's performance daily, weekly, monthly?

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smartservicetraining.blogspot.com

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Guy's Smart Service Blog: December 2011

http://smartservicetraining.blogspot.com/2011_12_01_archive.html

Guy's Smart Service Blog. A Fixed Operation performance coach's real world view on improving the bottom line! Wednesday, December 14, 2011. Why your 2012 Business Plan Will Fail and What to Do About It. I have heard all the excuses why Fixed Operations all over the country did not hit there 2011 projections, goals, budgets, etc. The number one excuse was the economy! What a perfect airtight alibi for lack of training and a coach! They know all the reasons why they believed they failed! What an eye opener!

2

Guy's Smart Service Blog: March 2013

http://smartservicetraining.blogspot.com/2013_03_01_archive.html

Guy's Smart Service Blog. A Fixed Operation performance coach's real world view on improving the bottom line! Monday, March 4, 2013. ACG-Eight Habits of Highly Successful Service Advisors. ACG has an exclusive Service Advisor Training Program that gets "tried and true" proven results. I will go into detail on how we achieve higher sales per Repair Order AND Customer Retention. To achieve these "predictable" results, it takes two key fundamentals to get started and they are "People and Process". There are...

3

Guy's Smart Service Blog: October 2011

http://smartservicetraining.blogspot.com/2011_10_01_archive.html

Guy's Smart Service Blog. A Fixed Operation performance coach's real world view on improving the bottom line! Friday, October 21, 2011. The Eight Essentials: Revisited. These Eight Essential fundamentals are the key to a top performing service department. How do you measure up? Or maybe you haven't measured them in a while because your to busy! Or you just don't know what they are? Work Days Per Month. This is without a doubt a CSI and Customer Retention killer! How much Gross Profit are we leaving on th...

4

Guy's Smart Service Blog: ACG's Dealer Success Stories

http://smartservicetraining.blogspot.com/2012/09/acgs-dealer-success-stories.html

Guy's Smart Service Blog. A Fixed Operation performance coach's real world view on improving the bottom line! Thursday, January 10, 2013. ACG's Dealer Success Stories. 8220;ACG was right! Even over yet and 2013 will already be our “Best Year Ever” in Fixed Operations! Been in business for over 40 years in Calgary and we are well into our third year with ACG. Our partnership with ACG will continue to be a big part of our future here at Tower Chrysler”. Dan Rewucki, President. I’m a Believer! We signed up ...

5

Guy's Smart Service Blog: July 2012

http://smartservicetraining.blogspot.com/2012_07_01_archive.html

Guy's Smart Service Blog. A Fixed Operation performance coach's real world view on improving the bottom line! Tuesday, July 10, 2012. It's Half Time and your Behind Expectations! So here you are and it's the 2nd half and your behind "Budget/Forecast/Projection", continuing to do the everyday things you do and expect different results! When have you taken the time to really look at what is going on in your Fixed Operations? Now here's what we hear 99% of the time:. I already know how to do this". If you a...

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Automotive Consultants Group

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ACG Inc. was founded by Guy Salkeld in 1996. Guy has over three decades of fixed operations experience, and has helped define the methods and techniques that are used in over 200 dealerships on a nationwide basis. Creating value in today’s highly competitive market requires the right blend of expertise to solve problems and supply ongoing support for continuous success. About Guy Salkeld - President. Born and raised in South Florida, Guy now resides in. Guy’s tremendous experience and passion for t...

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smartservicetraining.blogspot.com

Guy's Smart Service Blog

Guy's Smart Service Blog. A Fixed Operation performance coach's real world view on improving the bottom line! Wednesday, April 9, 2014. The Ultimate Service Manager-Part Two. In part two of The Ultimate Service Manager we will dive into the evaluation and form a plan of action. The key to an evaluation is not to get into what we call Analysis Paralysis! First and foremost, the most important part of this evaluation involves your employees. Do you review each employee's performance daily, weekly, monthly?

smartservicetraining.com

Automotive Consultants Group

ACG Inc. was founded by Guy Salkeld in 1996. Guy has over three decades of fixed operations experience, and has helped define the methods and techniques that are used in over 200 dealerships on a nationwide basis. Creating value in today’s highly competitive market requires the right blend of expertise to solve problems and supply ongoing support for continuous success. About Guy Salkeld - President. Born and raised in South Florida, Guy now resides in. Guy’s tremendous experience and passion for t...

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