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Steve Dennis' Blog | The Art & Science of Customer-Centricity | stevenpdennis.com Reviews
https://stevenpdennis.com
The Art & Science of Customer-Centricity
stevenpdennis.com
You’re going to like irrelevance even less | Steve Dennis' Blog
http://stevenpdennis.com/2015/07/29/youre-going-to-like-irrelevance-even-less
Steve Dennis' Blog. THE ART and SCIENCE OF CUSTOMER-CENTRICITY. Keynote Speaking & Workshops. You’re going to like irrelevance even less. July 29, 2015. As a senior retail executive and consultant I’ve worked on more strategic growth and innovation projects than I can possibly enumerate. Years ago, despite what was espoused, most of these efforts were really seen as optional–as “nice to do’s.” Of course, we’d like to grow faster. Obviously we want to be seen as innov...We’re rather small indeed. Yet what...
Plunge | Steve Dennis' Blog
http://stevenpdennis.com/2011/05/10/plunge
Steve Dennis' Blog. THE ART and SCIENCE OF CUSTOMER-CENTRICITY. Keynote Speaking & Workshops. May 10, 2011. There are two basic ways to enter a swimming pool. The first involves testing the water, cautiously inching your body into the pool as you slowly descend the steps or the ladder. It’s all about deliberateness and the hope that this “safe” approach will allow you to avoid any unpleasantness. The second, of course, is to simply jump in–to plunge. Don’t confuse members with customers →. Fill in your d...
stevenpdennis | Steve Dennis' Blog
http://stevenpdennis.com/author/stevenpdennis
Steve Dennis' Blog. THE ART and SCIENCE OF CUSTOMER-CENTRICITY. Keynote Speaking & Workshops. July 1, 2016. July 1, 2016. After 6 years and more than 500 posts I’m taking a break. It’s time for me to recharge the batteries, repot the plant, hit the reset button or whatever cliche floats your boat. For the next several months I’m putting the kibosh on taking on new consulting gigs and generally saying “no” to anything that can be deemed “corporate.”. I feel more than a wee bit liberated. See you in anothe...
Fail Better | Steve Dennis' Blog
http://stevenpdennis.com/2010/07/19/fail-better
Steve Dennis' Blog. THE ART and SCIENCE OF CUSTOMER-CENTRICITY. Keynote Speaking & Workshops. July 19, 2010. 8220;Ever tried. Ever failed. No matter. Try again. Fail again. Fail better.”. 8211; Samuel Beckett. It seems for many businesses it’s really “feel better.”. Don’t rock the boat. Don’t make waves. Don’t call attention to yourself. And certainly don’t put yourself in a position where you might be seen as making a mistake. Don’t be afraid to fail. Fail better. 23 thoughts on “ Fail Better. Pingback:...
The easy prey | Steve Dennis' Blog
http://stevenpdennis.com/2015/08/05/the-easy-prey
Steve Dennis' Blog. THE ART and SCIENCE OF CUSTOMER-CENTRICITY. Keynote Speaking & Workshops. August 5, 2015. In most endeavors it’s a good idea to start with the easiest sale. Get the quick win. Gain some traction. Build a base. Rinse and repeat. I suppose it’s human nature to choose the path of least resistance. Ironically, it’s when we get stuck in what is easy that suddenly things get very, very hard. The antidote to a tsunami of stuff →. Leave a Reply Cancel reply. Enter your comment here. Enter you...
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REVTECH Accelerator – Mentors
http://www.revtechaccelerator.com/mentors
A diverse team of REVTECH mentors. Founder and CEO, Need and Foremost. Founder and CEO, Need and Foremost. Matt Alexander is the founder and CEO of Need. Co-Founder and CEO, The DEC. Co-Founder and CEO, The DEC. In June, 2013 Trey launched the Dallas Entrepreneur Center (DEC). Managing Director, DH Capital. Managing Director, DH Capital. Sean Charnock is the Managing Director for DH Capital. Enterprise Architect, Neiman Marcus. Enterprise Architect, Neiman Marcus. President and CRO at Oculus360. And as C...
Do the work – I got here as fast as I could
https://igothereasfastasicould.blog/category/do-the-work
I got here as fast as I could. It's never too late to wake up to a life of love, purpose and passion. Category: Do the work. At any given time we are likely one or the other. As consumers we read what somebody else wrote, purchase what someone else made, ponder ideas someone else created, observe problems we hope someone else will fix. As producers we are doing the work. Of course we are all consumers and producers. There is no such thing as a pure consumer or a 100% producer. On any given day, w...So it...
Smile at fear – I got here as fast as I could
https://igothereasfastasicould.blog/category/smile-at-fear
I got here as fast as I could. It's never too late to wake up to a life of love, purpose and passion. Category: Smile at fear. At any given time we are likely one or the other. As consumers we read what somebody else wrote, purchase what someone else made, ponder ideas someone else created, observe problems we hope someone else will fix. As producers we are doing the work. Of course we are all consumers and producers. There is no such thing as a pure consumer or a 100% producer. On any given day,...So it...
marketingintelligenceblog.wordpress.com
3 Big Marketing Analytics Questions for Retail’s Big Show | Marketing Intelligence
https://marketingintelligenceblog.wordpress.com/2014/01/10/3-big-analytics-questions-for-retails-big-show
Best practices to get, keep and grow your customers. January 10, 2014. 3 Big Marketing Analytics Questions for Retail’s Big Show. Here’s what’s top of mind as I head off to Retail’s Big Show (#NRF14) in New York next week to meet with customers and partners:. 1 Where do NRF attendees see themselves on the marketing maturity curve? IDC Retail Insights predicts. Stage 1: data identification, sourcing, collection, and integration. Stage 2: customer analytics and segmentation. Sometimes I think the only diff...
Seth Godin – I got here as fast as I could
https://igothereasfastasicould.blog/tag/seth-godin
I got here as fast as I could. It's never too late to wake up to a life of love, purpose and passion. The tranquilizing drug of gradualism. In his I have a dream. Speech, Martin Luther King, Jr. challenged a slow and steady pathway to civil rights reform. Those in favor of an incremental approach feared that making waves that being too confrontational would backfire. It was seen as too risky a strategy. These challenges are hardly unique to the struggle for social justice. Continuous improvement fighting...
marketingintelligenceblog.wordpress.com
Customer Lifetime Value. Really? | Marketing Intelligence
https://marketingintelligenceblog.wordpress.com/2014/03/01/customer-lifetime-value-really
Best practices to get, keep and grow your customers. March 1, 2014. Customer Lifetime Value. Really? Sometimes the world of B2C marketing gets ahold of a buzzword or an acronym and just won’t let go, regardless of whether it makes sense or has any actionable business value. At the risk of swimming against the current, I think this is the case with the overused term CLV (Customer Lifetime Value), or LTV (LifeTime Value). I completely understand and support the. Not comfortable unless you have an acronym?
Top Customer Experience Influencers For 2017 | CCW Digital - Call Center, Customer Service & Customer Relationship Management
http://www.callcenterweekdigital.com/customer-experience/articles/top-customer-experience-influencers-for-2017
Skip to main content. CCW Series and Live Events. Top Customer Experience Influencers For 2017. Leave this field blank. One of our big objectives for CCW Digital is to foster a robust community for customer experience professionals. We do not simply want to post great articles and reports; we want to connect you with like-minded professionals facing similar challenges and pursuing similar solutions. What they find as part of a campaign to create a more customer-centric marketplace. Best Place For Article...
stevenpdennis – I got here as fast as I could
https://igothereasfastasicould.blog/author/stevenpdennis
I got here as fast as I could. It's never too late to wake up to a life of love, purpose and passion. At any given time we are likely one or the other. As consumers we read what somebody else wrote, purchase what someone else made, ponder ideas someone else created, observe problems we hope someone else will fix. As producers we are doing the work. Of course we are all consumers and producers. There is no such thing as a pure consumer or a 100% producer. On any given day, we will spend our waking...So it...
marketingintelligenceblog.wordpress.com
Shifting Sand: Analytics Revelations at NRF 2014 | Marketing Intelligence
https://marketingintelligenceblog.wordpress.com/2014/01/17/shifting-sand-analytics-revelations-at-nrf-2014
Best practices to get, keep and grow your customers. January 17, 2014. Shifting Sand: Analytics Revelations at NRF 2014. Watch the YouTube video “A quick look at the BIG Show 2014 EXPO” by the National Retail Federation. Reflecting on my conversations with retailers, vendors, and analysts this week at NRF (#NRF14), I came away with some observations on how analytics is evolving for marketers:. There is more data available for analytics than we know what to do with. This isn’t specific to retail, of cours...
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IP&T 286 blog by Steve
IP&T 286 blog by Steve. This is for class. This is for fun. This is for real. Monday, April 19, 2010. Okay, well I thought the most important thing I learned in this class was how to make a website. Yes, I should've probably known how to do it way before, but I didn't. Out of everything we learned, a website will be the #1 thing that I use to aid students in learning- especially students that are absent and parents who want to know what we're doing in class. Also, on the wiki I posted 2 things:. I think ...
COMPUTER REPAIR IN LOS ANGELES - Home
COMPUTER REPAIR IN LOS ANGELES. Mas de 15 años de Experiencia en Reparación de Computadoras. Los Servicios que ofrezco son:. Problema de lentitud de la maquina. Problema de conección al internet. Cambio de Partes o Aumento de Espacio y Rapidez de la Computadora. Cambio de memorias Ram (1 Gb, 2 gb, 4 gb, 8 gb, 16 gb, sdram, ddr, ddr2, pc2, etc). Cambio de Disco Duro (Hard Drive 250 gb, 500 gb, 750 gb, 1 Tb, 1.5 Tb, etc). Tarjetas de Video (256 mb, 512 mb, 1 gb, 2 gb, agp, pci, pci xpress, etc).
www.stevenpcook.com
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Steve Dennis' Blog | The Art & Science of Customer-Centricity
Steve Dennis' Blog. The Art and Science of Customer-Centricity. Keynote Speaking & Workshops. August 12, 2015. Do you know companies that say they are all about growth and innovation, yet completely lack any semblance of a process or a modicum of dedicated funding and resources to support these efforts? Do they even possess a culture that not only celebrates taking risk, but that actually knows how to fail better. When was the last time something worth doing spontaneously emerged at your organization?
Steven DeVito
Jack of All Trades, Technical Guru, and Devourer of Worlds. Many moons ago, Steven graduated from Georgia Tech with a BS in Management and a focus on technology, particularly new and emerging technologies. He presently performs assorted IT tasks for a market research firm in Atlanta by day - mostly light design, Excel voodoo, and a fair amount of jQuery magic - and searches out new systems to master by night.
stevenpdevries
April 12, 2015. This is your very first post. Click the Edit link to modify or delete it, or start a new post. If you like, use this post to tell readers why […]. Read Article →. Blog at WordPress.com. Blog at WordPress.com.
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Tasting Outside the Box | Foreign Foods
Tasting Outside the Box. July 22, 2013. I would highly recommend this restaurant whether taking your “significant other” out to eat or just answering your tummy as it growls at you around noon. It is a bit pricey, but you will not be disappointed with any dish that is served, the presentation of the dish, the surrounding atmosphere, and most of all the amazing service that Cafe Margaux has! From one foodie to another, Bon Apetit! Ceviche Tapas Bar and Restaurant. July 18, 2013. Bottom picture: Ox tail.
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