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Luminoso | Portal | support.luminoso.com Reviews

https://support.luminoso.com

Ask or enter a search term here. Take a minute to browse the information below. Analytics Dashboard: Accounts and Access. 4 Articles View All. What browsers are supported by the Dashb. How do I log in to the Dashboard? How do I change my password? What if I forgot my password? Analytics Dashboard: Getting Started. 3 Articles View All. Dashboard: Login and Overview Video. Dashboard: A Four Minute Introduction Vi. Analytics Dashboard: Data Formatting Prior to Uploading. 12 Articles View All. AXES: What are...

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support.luminoso.com support.luminoso.com
1

Luminoso | What does the "Subset" label d...

http://support.luminoso.com/customer/portal/articles/1744729-what-does-the-"subset"-label-do-

Enter a search term here. Rsaquo; Analytics: Data Formatting Pri. Rsaquo; What does the Subset&quo. What does the Subset label do? Last Updated: Sep 03, 2016. A subset is a group of data within your overall project. For instance, if you are analyzing the results of a survey, possible subsets might include respondents age range, state/country, gender, etc. You can directly compare how your topic is discussed from subset to subset by using the View Topic-Subset Associations. Or Download Topic Match Counts.

2

Luminoso | Analytics: A Four Minute Introduction Vi...

http://support.luminoso.com/customer/portal/articles/1709405-dashboard-a-four-minute-introduction-video

Enter a search term here. Rsaquo; Analytics: Getting Started. Rsaquo; Analytics: A Four Minute Intro. Analytics: A Four Minute Introduction Video. Last Updated: Sep 02, 2016. Whether youre just getting started or you just need a quick refresher, this four-minute demo will send you on your way to exploring your project in Luminoso Analytics. I found this article helpful. I did not find this article helpful. Powered by Desk.com. Didn't find what you were looking for? Submit a Support Ticket.

3

Luminoso | What if I forgot my password?

http://support.luminoso.com/customer/portal/articles/1856302-what-if-i-forgot-my-password-

Enter a search term here. Rsaquo; Analytics: Accounts and Access. Rsaquo; What if I forgot my password? What if I forgot my password? Last Updated: Sep 13, 2016. From the login screen. To access to the Forgot Password. Page You will be prompted to enter your email address. A password recovery email will be sent to that address. Should you continue to have problems accessing your account, please notify support@luminoso.com. Some spam filters may send these emails to your spam or junk folder.

4

Luminoso | What does the "Title" label do...

http://support.luminoso.com/customer/portal/articles/1710719-what-does-the-"title"-label-do-

Enter a search term here. Rsaquo; Analytics: Data Formatting Pri. Rsaquo; What does the Title&quot. What does the Title label do? Last Updated: Oct 13, 2016. The Title label can be used in one of two ways for any given data set:. To display the title of a review, forum post, or other piece of data. For instance, an online product review may include a title that the author has given their post. Any metadata in Title column of your data file will be displayed in Verbatims panel ( Exploring All Documents.

5

Luminoso | Is there a file size limit for uploading...

http://support.luminoso.com/customer/portal/articles/1710723-is-there-a-file-size-limit-for-uploading-a-data-set-to-the-dashboard-

Enter a search term here. Rsaquo; Analytics: Uploading Data. Rsaquo; Is there a file size limit for. Is there a file size limit for uploading a data set using the browser? Last Updated: Sep 14, 2016. The size of files that can be uploaded to Luminoso is limited by your browser. We have found that Google Chrome can handle files up to 50 MB. If your file is timing out on upload, we recommend uploading the data as multiple files or using our API to load very large files. I found this article helpful.

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Enterprise Feedback and Experience Analytics | Luminoso

http://www.lumino.so/index.html

Luminoso is the new way to understand customer, employee, and marketplace feedback. Tapping Into Customer Feedback To Understand NPS Scores. When a global web hosting company wanted to survey their customer base, they turned to Luminoso to help them identify and measure key issues and themes driving open-ended customer responses and feedback. Watch this 30-minute NPS-focused webinar for more information. Workforce Analytics Reveal New Truths. Or is a work-hard/play-hard culture an allure for top talent?

lumino.so lumino.so

API | Luminoso

http://www.lumino.so/api.html

Deliver a shot of common sense to existing systems with the Luminoso API. Ingrain the ability to automatically determine associations and relationships within text data to improve things like search, filtering, and site experience. Use the Luminoso API to automatically tag documents, so you can improve intelligent case routing, search, and database efficiency. Automatically detect, identify, and group topics within large scale feedback, so you can act on fresh, relevant insights.

luminoso.com luminoso.com

Analytics | Luminoso

http://www.luminoso.com/analytics.html

The quickest, easiest way to attain deep understanding of. Customer, employee, and marketplace feedback. Put experience in perspective. Luminoso contextualizes survey responses, satisfaction scales, and rating scores by empowering you to go far beyond the numbers and understand the "why". Luminoso Analytics surfaces drivers of satisfaction, perception, and topics of discussion that can only be gleaned from unstructured data - so you can measure, adjust, and act with unrivaled impact and agility. Feedback...

luminoso-llc.com luminoso-llc.com

Analytics | Luminoso

http://www.luminoso-llc.com/analytics.html

The quickest, easiest way to attain deep understanding of. Customer, employee, and marketplace feedback. Put experience in perspective. Luminoso contextualizes survey responses, satisfaction scales, and rating scores by empowering you to go far beyond the numbers and understand the "why". Luminoso Analytics surfaces drivers of satisfaction, perception, and topics of discussion that can only be gleaned from unstructured data - so you can measure, adjust, and act with unrivaled impact and agility. Feedback...

luminoso.com luminoso.com

Products | Luminoso

http://www.luminoso.com/productlanding_01.html

Products that change the way we understand. We make products that transform the way organizations interpret and act on large-scale customer, employee, and marketplace feedback. Keep pace with the. In order for feedback analysis to drive real improvement, understanding needs to be both agile and nuanced. Luminoso empowers organizations to act on fresh, impactful insight by surfacing trends, sentiment, and drivers of conversation instantly. In a sea of shifting opinions, you need a guide.

luminoso-llc.com luminoso-llc.com

Learn | Luminoso

http://www.luminoso-llc.com/resourceslanding.html

Learn how to improve experience with Luminoso. Luminoso Presents: Luminoso for NPS. In this webinar, we explore how Luminoso taps into unstructured customer feedback in order to illuminate real drivers of qualitative customer rating scores. Luminoso Presents: Luminoso for HR. In this webinar, we explore how Luminoso illuminates key drivers of employee experience through the analysis of feedback. Luminoso Presents: What is ConceptNet? Preventing lost revenue with CX insights.

luminoso.com luminoso.com

Request a Demo | Luminoso

http://www.luminoso.com/getdemo.html

Experience it for yourself. Request a personalized demo below. The world's most advanced feedback analytics solution. Luminoso is the new way to understand customer, employee, and marketplace feedback. It surfaces and visualizes all themes, topics, and associations within feedback automatically - without relying on lexicons or ontologies.

luminoso-llc.com luminoso-llc.com

Request a Demo | Luminoso

http://www.luminoso-llc.com/getdemo.html

Experience it for yourself. Request a personalized demo below. The world's most advanced feedback analytics solution. Luminoso is the new way to understand customer, employee, and marketplace feedback. It surfaces and visualizes all themes, topics, and associations within feedback automatically - without relying on lexicons or ontologies.

luminoso-llc.com luminoso-llc.com

People | Luminoso

http://www.luminoso-llc.com/team.html

Diverse talent and experience. Catherine Havasi Chief Executive Officer. Jason Alonso Chief Technology Officer. Dennis Clark Chief Strategy Officer. Rob Speer Chief Science Officer. Mike Brunnick Senior Vice President, Worldwide Sales. Dmitry Grenader Director of Product Management. Cassie Johnson Director of Customer Success and Services. Diane Yasgur Vice President of Human Resources.

luminoso.com luminoso.com

Learn | Luminoso

http://www.luminoso.com/about.html

Learn how to improve experience with Luminoso. Luminoso Presents: Luminoso for NPS. In this webinar, we explore how Luminoso taps into unstructured customer feedback in order to illuminate real drivers of qualitative customer rating scores. Luminoso Presents: Luminoso for HR. In this webinar, we explore how Luminoso illuminates key drivers of employee experience through the analysis of feedback. Luminoso Presents: What is ConceptNet? Preventing lost revenue with CX insights.

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Ask or enter a search term here. Take a minute to browse the information below. Analytics Dashboard: Accounts and Access. 4 Articles View All. What browsers are supported by the Dashb. How do I log in to the Dashboard? How do I change my password? What if I forgot my password? Analytics Dashboard: Getting Started. 3 Articles View All. Dashboard: Login and Overview Video. Dashboard: A Four Minute Introduction Vi. Analytics Dashboard: Data Formatting Prior to Uploading. 12 Articles View All. AXES: What are...

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