guidooswald.blogspot.com
Guido's Blog: June 2011
http://guidooswald.blogspot.com/2011_06_01_archive.html
Wednesday, June 22, 2011. Pictures from our trip to Lucerne. Tuesday, June 07, 2011. Skype experiencing problems (again). Skype crashed on all windows PCs about an hour ago… again! At least they are working on it:. Http:/ heartbeat.skype.com/2011/06/problems signing in to skype f.html. Is this the influence of Microsoft already? Hope not, I really love that service, since this is our main telephone line for all our German friends and family. Subscribe to: Posts (Atom). And call me for free.
guidooswald.blogspot.com
Guido's Blog: September 2011
http://guidooswald.blogspot.com/2011_09_01_archive.html
Wednesday, September 21, 2011. Here is the guy that says you need to try new things for 30 days to make an impact:. Matt Cutts: Try something new for 30 days. Find his 30-day challenges here: http:/ www.mattcutts.com/blog/type/30-days/. Find my current status here: http:/ runkeeper.com/user/guidooswald/profile. 160; (add 1 day that is was not tracked with RunKeeper). Labels: 30 day challenge. Subscribe to: Posts (Atom). And call me for free. View my complete profile. CRM 20 - by Guido Oswald.
guidooswald.blogspot.com
Guido's Blog: DSLR Photography – how I do it…
http://guidooswald.blogspot.com/2013/10/dslr-photography-how-i-do-it.html
Friday, October 11, 2013. DSLR Photography – how I do it…. I am sitting in our hotel room in Greece, working on the pictures I took in the last days and recognizing that my toolset (software and hardware) has gotten somewhat complex since my first steps with digital photography a couple of years ago. Time to make a note to myself on the stuff I am using (and how). Let’s start with the hardware:. In the US this is a EOS Rebel T1i). Canon EF-S 18-200mm 1:3,5-5,6 IS. Hama Quick Shoot Strap. For quite a whil...
guidooswald.blogspot.com
Guido's Blog: Rigi
http://guidooswald.blogspot.com/2011/10/rigi.html
Sunday, October 09, 2011. Trip to Rigi Kulm (from Vitznau). Subscribe to: Post Comments (Atom). And call me for free. Born December 1972 in Mainz, Germany, now living near Zurich, Switzerland. Graduate Engineer (computer science) and Master of Business Administration (MBA, International Management). View my complete profile. CRM 20 - by Guido Oswald. Technology Elements in CRM 2.0. Temporary Post Used For Theme Detection (3272df15-4027-4b53-b699-0b08c7ab1f4e - 3bfe001a-32de-4114-a6b4-4005b770f6d7).
guidooswald.blogspot.com
Guido's Blog: October 2011
http://guidooswald.blogspot.com/2011_10_01_archive.html
Sunday, October 09, 2011. Trip to Rigi Kulm (from Vitznau). Subscribe to: Posts (Atom). And call me for free. Born December 1972 in Mainz, Germany, now living near Zurich, Switzerland. Graduate Engineer (computer science) and Master of Business Administration (MBA, International Management). View my complete profile. CRM 20 - by Guido Oswald. Technology Elements in CRM 2.0. Temporary Post Used For Theme Detection (3272df15-4027-4b53-b699-0b08c7ab1f4e - 3bfe001a-32de-4114-a6b4-4005b770f6d7).
guidooswald.blogspot.com
Guido's Blog: March 2011
http://guidooswald.blogspot.com/2011_03_01_archive.html
Sunday, March 06, 2011. Dana Shorts (Part 1). Subscribe to: Posts (Atom). And call me for free. Born December 1972 in Mainz, Germany, now living near Zurich, Switzerland. Graduate Engineer (computer science) and Master of Business Administration (MBA, International Management). View my complete profile. CRM 20 - by Guido Oswald. Technology Elements in CRM 2.0. Temporary Post Used For Theme Detection (3272df15-4027-4b53-b699-0b08c7ab1f4e - 3bfe001a-32de-4114-a6b4-4005b770f6d7). SOA 20 by Guido Oswald.
crm2-0.blogspot.com
CRM 2.0 by Guido Oswald: September 2011
http://crm2-0.blogspot.com/2011_09_01_archive.html
Friday, September 2, 2011. Interactive Chat as a support (and sales) channel. I just read an internal memo about the huge success of our (SAS) “proactive chat” feature. And was thinking about my masters' thesis. Where I stated that the standard triple of telephone, mail and email. Might not be sufficient anymore. And additional channels help to establish a better relationship with customers. One can only anticipate how this helps improving customer relationships through an outstanding support experience.
crm2-0.blogspot.com
CRM 2.0 by Guido Oswald: March 2013
http://crm2-0.blogspot.com/2013_03_01_archive.html
Saturday, March 2, 2013. Business Velocity - The Value of Networks. Bob Metcalfe introduced his theory of the value of a growing network around 1980, saying that Value ≈ n. While Metcalfe was at that time trying to sell the concept of Ethernet to potential investors and the formula is heavily discussed by experts in the past years, it can still be applied in many areas of Web 2.0 growth. Posted by Guido Oswald. Links to this post. Subscribe to: Posts (Atom). CRM 20 - Creating the New Definition. Temporar...
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Links
http://www.guidooswald.de/links/default.html
A short link list. My Employer: SAS Institute. Where I live: Würenlos. My sister: Carina Oswald.
crm2-0.blogspot.com
CRM 2.0 by Guido Oswald: December 2012
http://crm2-0.blogspot.com/2012_12_01_archive.html
Saturday, December 1, 2012. CRM is not about “managing” customers (anymore…). It has to be kept in mind that CRM 2.0 is not just a technology or software tool but consists of several components that all need to be considered and eventually implemented. Technorati Tags: CRM 2.0. Posted by Guido Oswald. Links to this post. Subscribe to: Posts (Atom). This blog was started to support my MBA studies and my Master Thesis with the topic "CRM 2.0 - Next Generation Customer Relationship Model". SOA 20 by Guido O...
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