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Customer eXperience Views and Reviews | The CX Guy

About the CX guy. CXO 3-Year Anniversary Chat Panel Discussion. Written on April 21, 2014. Today I joined a panel of other customer experience professionals for a discussion about the digital customer experience. When available, I’ll link to the full discussion, but until then, here are the questions and some of my responses. Brian has been designing customer experiences online and offline for 12 years, 7 at a church and 5 running a small business. How can you ensure digital customer feedback is collecte...

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Brian Mayer

Brian Mayer

6520 N ●●●●●●●idge Ln

Gle●●●ale , WI, 53217

US

1.41●●●●1940
br●●●@annamayer.com

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Brian Mayer

Mayer Mayer

6520 N ●●●●●●●idge Ln

Gle●●●ale , WI, 53217

US

1.41●●●●1940
br●●●@annamayer.com

View this contact

Brian Mayer

Brian Mayer

6520 N ●●●●●●●idge Ln

Gle●●●ale , WI, 53217

US

1.41●●●●1940
br●●●@annamayer.com

View this contact

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Customer eXperience Views and Reviews | The CX Guy | thecxguy.com Reviews
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About the CX guy. CXO 3-Year Anniversary Chat Panel Discussion. Written on April 21, 2014. Today I joined a panel of other customer experience professionals for a discussion about the digital customer experience. When available, I’ll link to the full discussion, but until then, here are the questions and some of my responses. Brian has been designing customer experiences online and offline for 12 years, 7 at a church and 5 running a small business. How can you ensure digital customer feedback is collecte...
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Customer eXperience Views and Reviews | The CX Guy | thecxguy.com Reviews

https://thecxguy.com

About the CX guy. CXO 3-Year Anniversary Chat Panel Discussion. Written on April 21, 2014. Today I joined a panel of other customer experience professionals for a discussion about the digital customer experience. When available, I’ll link to the full discussion, but until then, here are the questions and some of my responses. Brian has been designing customer experiences online and offline for 12 years, 7 at a church and 5 running a small business. How can you ensure digital customer feedback is collecte...

INTERNAL PAGES

thecxguy.com thecxguy.com
1

Twitter | The CX Guy

http://thecxguy.com/category/twitter

About the CX guy. Remarkability: The Cure for the Common Business. Written on October 25, 2011. As a go about my business of being a customer, I have noticed one very remarkable trait common to most business a remarkable lack of remarkability. There’s nothing going on there that makes me want to tell other people about them. They’re just, well, so… common. Do you want people to talk about your business? Continue Reading ». 1 Comment - Leave a comment! How much will a bad $4 tap beer cost BWW? This is a r...

2

Anniversary of the JCPenny Transformation

http://thecxguy.com/2013/jcpenny-favorite-store-customer-experience

About the CX guy. Is JCPenny your favorite store? Written on January 23, 2013. Just a few thoughts, randomly shared. A couple weeks ago I was in the Twin Cities for a wedding and needed to get a couple of last-minute clothing items for three of my kids. After unsuccessful trips to a handful of stores I found myself at the JC Penny at Rosedale Mall. Fast forward 2 weeks. I was recounting this experience and decided to do a bit of research. 8220;the customer knows the right price”. It worked on me. This is...

3

One Tip for More Effective Email Marketing | The CX Guy

http://thecxguy.com/2013/one-tip-for-more-effective-email-marketing

About the CX guy. One Tip for More Effective Email Marketing. Written on February 26, 2013. The Rule of One. Brian Mayer is the Director of Marketing and Customer Experience at Anna Mayer Photography. Based in Milwaukee, WI and San Jose, CA, Anna Mayer is a nationally recognized child and family photographer. Known for her signature fun, fresh, relationship-driven style and her amazing wall galleries. 0 Comments - Leave a comment! Next Post ». Stalk me. I dare you.

4

Your company needs a Customer Experience Director | The CX Guy

http://thecxguy.com/2012/your-company-needs-customer-experience-director

About the CX guy. Your company needs a Customer Experience Director. Written on April 27, 2012. Just as your company needs leadership in each of its core functional areas, the current competitive business environment demands that your company have a leader responsible for and dedicated to ensuring a consistent, optimal customer experience. You need a Customer Experience Director (CXD). So what exactly does a CXD do? The CXD is a leadership role that acts as an ambassador for a customer-centric CEO. Custo...

5

Domains for sale | The CX Guy

http://thecxguy.com/domains-for-sale

About the CX guy. I tend to be a bit of a domain hoarder. If you are interested in buying any of these, make me an offer – brian at thecxguy dot com. WhoseIdeaWasThisAnyway.com and wiwta.com. Powered by Headway, the drag and drop WordPress theme.

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Customer eXperience Views and Reviews | The CX Guy

About the CX guy. CXO 3-Year Anniversary Chat Panel Discussion. Written on April 21, 2014. Today I joined a panel of other customer experience professionals for a discussion about the digital customer experience. When available, I’ll link to the full discussion, but until then, here are the questions and some of my responses. Brian has been designing customer experiences online and offline for 12 years, 7 at a church and 5 running a small business. How can you ensure digital customer feedback is collecte...

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The CXO | from customer experience to brand performance

From customer experience to brand performance. Best Western Gets a Modern Logo. October 8, 2015. Best Western has been around for nearly 70 years. The familiar logo set against a blue background with a red crown on top of the words “Best” is being replaced with a modern looking brand. Here’s how the brand logo has evolved over the years:. What is the motive behind this move? Lastly, with the advent of boutique hotels and the lower-end option provided by Airbnb, there may be an over supply of rooms. T...