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vistabpo.com

VistaBPO

Member Engagement and Outreach. Per Member Acqusition Through Multi-platform Member Engagement. Population Health Outcomes Through Member Engagement. Risk Scores Through Multi-Channel Member. Payer and Provider Solutions. Focused on Payers and Providers, VistaBPO delivers results by maximizing member acquisition and retention, risk adjustment and population health. We achieve this through personalized consumer engagement and comprehensive contact center solutions utilizing secure innovative technology.

http://www.vistabpo.com/

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Member Engagement and Outreach. Per Member Acqusition Through Multi-platform Member Engagement. Population Health Outcomes Through Member Engagement. Risk Scores Through Multi-Channel Member. Payer and Provider Solutions. Focused on Payers and Providers, VistaBPO delivers results by maximizing member acquisition and retention, risk adjustment and population health. We achieve this through personalized consumer engagement and comprehensive contact center solutions utilizing secure innovative technology.
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1 markets
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5 member acquisition
6 risk adjustment
7 contact center services
8 resource library
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VistaBPO | vistabpo.com Reviews

https://vistabpo.com

Member Engagement and Outreach. Per Member Acqusition Through Multi-platform Member Engagement. Population Health Outcomes Through Member Engagement. Risk Scores Through Multi-Channel Member. Payer and Provider Solutions. Focused on Payers and Providers, VistaBPO delivers results by maximizing member acquisition and retention, risk adjustment and population health. We achieve this through personalized consumer engagement and comprehensive contact center solutions utilizing secure innovative technology.

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vistabpo.com vistabpo.com
1

Whitepapers - VistaBPO

https://www.vistabpo.com/whitepapers

Member Engagement and Outreach. For the Payer and Provider Marketplace. How Payers can Benefit by Adopting a Consumer-centric Approach. Consumer Engagement Improves Consumer Experience, Member Retention and Risk Adjustment. Member engagement that builds trust and results in higher retention. Engaged members equate to more accurate Risk Scores. How industry changes have effected the health plan members role. The relationship between personalized communications and member satisfaction.

2

Member Acquisition - VistaBPO

https://www.vistabpo.com/member-acquisition

Member Engagement and Outreach. Per Member Acqusition Through Multi-platform Member Engagement. Direct Member Acquisition Challenges. Payers face unique challenges acquiring new members. Constraints of the Patient Protection and Affordable Care Act (PPACA) dictate that health plans are subject to a Mandatory Loss Ratio (MLR) of 80 percent, limiting the resources available for administrative expenses. These limited margins require a careful analysis of how payers allocate revenue. Harness member analytics...

3

Industry Standards - VistaBPO

https://www.vistabpo.com/industry-standards

Member Engagement and Outreach. NIST Payer and Provider Standards. VistaBPO is a professional, HIPAA-compliant, and HIPAA-centric contact center focused on servicing the payer and provider market. To meet and exceed industry standards for security, we have put our information systems through rigorous security evaluations (e.g., Risk Analysis, Security Risk Analysis Report). We have also implemented appropriate IT and company-wide processes and procedures, including:. Security Policies and Procedures.

4

Member Engagement and Outreach - VistaBPO

https://www.vistabpo.com/member-engagement

Member Engagement and Outreach. Population Health Outcomes Through Member Engagement. Member Engagement and Retention Challenges. As healthcare becomes commoditized, payers must differentiate themselves to stand out in an increasingly crowded marketplace. Although personalized methods of member engagement and outreach are not often prioritized, they have proven to have a profound documented effect on consumer satisfaction and retention. Common Problems Facing Payers. Solutions for Member Engagement and R...

5

Blog - VistaBPO

https://www.vistabpo.com/blog

Member Engagement and Outreach. My Rx wasn’t approved? How many times has this happened to you? Your physician writes a prescription for a new medication. It could be a new maintenance drug or something you acutely need NOW…it doesn’t really matter. You drive to the pharmacy and drop off the prescription (hopefully your physician has embraced electronic prescriptions and you can skip this first step). VistaBPO at MedCity CONVERGE. And Independence Blue Cross/Blue Shield. While other industries have embra...

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8th Annual Health Plan Consumer Experience and Retention Summit

http://www.worldcongress.com/Retention

8th Annual Health Plan Consumer Experience and Retention Summit. Neal Sofian, MSPH. Director, Member Engagement. The treatments for some of Americaâ s most challenging and expensive health issues - smoking, obesity, diabetes, may be behavioral rather than pharmacological. And Director at Premera Blue Cross, Neal Sofian says the first step to successful treatment begins with using the right words to address the consumers. Key topics of Discussion include:. Integrating capabilities in the member portal to ...

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Member Engagement and Outreach. Per Member Acqusition Through Multi-platform Member Engagement. Population Health Outcomes Through Member Engagement. Risk Scores Through Multi-Channel Member. Payer and Provider Solutions. Focused on Payers and Providers, VistaBPO delivers results by maximizing member acquisition and retention, risk adjustment and population health. We achieve this through personalized consumer engagement and comprehensive contact center solutions utilizing secure innovative technology.

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