onlinehelptwopointzero.wordpress.com
Help is at hand… | Online help two.zero
https://onlinehelptwopointzero.wordpress.com/2009/08/03/help-is-at-hand
Online help two.zero. Observations on customer help and support experience. Help is at hand…. This post is a first, actually it’s a second, but I put that down to the perils of a beginner. I somehow deleted my first attempt at a blog on the move. I have been using an iPhone for about two weeks now and it has without doubt opened up for me a whole new world of possibilities within online help and customer service. 03/08/2009 at 7:13 pm. Posted in online help. Tagged with customer service. Interesting idea...
onlinehelptwopointzero.wordpress.com
Twitter uncut | Online help two.zero
https://onlinehelptwopointzero.wordpress.com/2009/08/19/twitter-uncut
Online help two.zero. Observations on customer help and support experience. Leave a comment ». Some random ‘uncut’ thoughts on Twitter. Get over it. You’ll only know if it’s a fad when it’s not here anymore. Is a fad linked to time? Could be a long wait. Many people talk about the need for having a story to tell. I’m not sure what that means or on what level a story takes place? For me, my story is that I help people ( @guyatcarphone. What does this mean? What does this mean? What does it look like?
eatsleeppublish.com
The Pitch — Eat Sleep Publish
http://eatsleeppublish.com/the-pitch
The Pitch: June 23rd, 2009 is here! Check out the details below, or sign up to attend on Eventbrite. The Pitch is a local Eat Sleep Publish event where anyone interested in the future of publishing is welcome to come and share their thoughts. Tuesday, October 27th, from 7:30-9:30pm. In the U-District – Seattle, WA. ( Google Knows. The Pitch: Will all journalists be freelancers? There’s a $200. Bar tab for participants in The Pitch, so get there early and drink often. How does this event work? I encourage...
seattlesmc.wordpress.com
SMC Seattle – March Meeting Wrap Up | Social Media Club Seattle
https://seattlesmc.wordpress.com/2009/03/25/smc-seattle-march-meeting-wrap-up-2
Social Media Club Seattle. If you get it, share it. About Social Media Club Seattle. My First SMC Seattle Event. 3 Sold Out SMCSeattle events in a row…Curious about how to sponsor one? SMC Seattle – March Meeting Wrap Up. March 25, 2009. The third Social Media Club. SMC) meeting of 2009 was a success. The event was hosted at Sole Repair. On Capitol Hill in Seattle and featured H&R Block. SMC Seattle Founder, kicked it off and David Escobar. Of H&R Block kept it flowing. At first when I heard H&R Block.
zebrabites.blogspot.com
Zebra Bites: Burning questions
http://zebrabites.blogspot.com/2008/09/burning-questions.html
Not everythings black and white. Thursday, September 11, 2008. Following on from my last post, consider, also, that any given community’s needs and expectations are evolving: the Web 2.0 environment is constantly refreshing and reloading itself. What people Digg. How can the potential of this untamed, unbridled world nonpareil be harnessed? You get that it’s not going away and that you need to be a part of it: how can, and should, your brand ride this digital/social media wave? Web 20 digital marketing.
colleenpence.wordpress.com
San Antonio Businesses on Twitter | Colleen Pence
https://colleenpence.wordpress.com/2009/06/18/san-antonio-businesses-on-twitter
San Antonio Businesses on Twitter. June 18, 2009 at 4:30 pm · Filed under San Antonio. San Antonio businesses on Twitter. Lately I’ve come across more and more San Antonio businesses on Twitter. Hooray! It’s great to see San Antonio businesses take advantage of social media tools so they can reach out to the community at large as well as to their customers and prospects. Twitter is a free, fantastic way to keep people updated on what your business is doing. Reply to me on Twitter @colleenpence. Wrote @ J...
colleenpence.wordpress.com
I’VE MOVED! | Colleen Pence
https://colleenpence.wordpress.com/2009/07/01/ive-moved
July 1, 2009 at 4:58 am · Filed under Uncategorized. You can find me at my new blog, Social Media Mentoring. Where I’ll continue to add to the list of San Antonio businesses on Twitter as well as carry on the social media conversation. See you there! No comments yet ». Leave a Reply Cancel reply. Enter your comment here. Fill in your details below or click an icon to log in:. Address never made public). You are commenting using your WordPress.com account. ( Log Out. Notify me of new comments via email.
onlinehelptwopointzero.wordpress.com
What effect – social media on customer service? | Online help two.zero
https://onlinehelptwopointzero.wordpress.com/2009/07/13/what-effect-social-media-on-customer-service
Online help two.zero. Observations on customer help and support experience. What effect – social media on customer service? Take the example of Twitter and the impact it is having on the provision of customer services. To focus on the ‘fad versus trend’ debate in my view only serves to ignore the inherent value that Twitter offers. Frank Eliason ( @comcastcares. Of ComCast has rightly observed the early warning characteristic of Twitter. In my own work at Carphone Warehouse ( @guyatcarphone. Anyone with ...
onlinehelptwopointzero.wordpress.com
I complain here, I complain there, I complain everywhere | Online help two.zero
https://onlinehelptwopointzero.wordpress.com/2009/08/19/i-complain-here-i-complain-there-i-complain-everywhere
Online help two.zero. Observations on customer help and support experience. I complain here, I complain there, I complain everywhere. Leave a comment ». As a consumer I have any number of ways I can complain/feedback about the experience I have had with a company’s product(s) or service(s) including:. To my friends, family, acquaintances. Third party sites such as Plebble, ComplaintCommunity, GetSatisfaction, Qype, Yelp…. What is the impact of this on a company? 19/08/2009 at 9:38 pm. Laquo; Twitter uncut.
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